Society cannot develop without a conflict of interests. It is in the resolution of contradictions that truth is born. Pedagogical conflict is no exception. In a dispute, each of the parties is trying to prove their case, defending their own point of view in the process of the incident, which provokes a clash of interests.
When creating a conflict situation and resolving it, the age, social status and status of its participants are of great importance. Also, a successful or destructive decision will depend on how the participants master the strategies for repaying it.
Pedagogical conflict has its own specifics and features:
- the professional responsibility of the teacher for the correct way out of the controversial situation, because educational institutions are a small model of society;
- participants in the conflict have different social status, which determines the behavior of the parties in it;
- existing difference in life experience and ageseparates the positions of the participants in the conflict and creates different responsibilities for errors in its resolution;
- different understanding of events and their causes by participants in a controversial situation: it is difficult for children to cope with their emotions, and the teacher does not always understand the position of the child;
- pedagogical conflict, in which there are witnesses, has an educational value, which should be remembered by an adult;
- the professional position of the teacher in a disputable situation obliges him to be proactive in resolving it;
- if during the conflict situation the teacher made a slip or mistake, this leads to the emergence of new incidents, which include other participants.
The main controversies in the field of education were and still fall under the category of “what and how to teach”. It is in this regard that "collisions" often occur between teachers and legal representatives of the child, since the latter believe that their child has not been taught enough or explained the material incorrectly.
Pedagogical conflict is an inevitable part of the educational process, because there will always be people who are dissatisfied with each other's actions: not all teachers and educators share the positions of parents, just as the latter do not agree with the teacher on every issue.
The main thing in this dispute is to try to find a compromise solution that would suit everyone, because how comfortable the psychological climate will be dependsthe activities of the teacher and the work of the educator.
Ways to resolve pedagogical conflicts is a rather difficult procedure for any representative of this profession. When choosing them, you should be guided by some basic rules:
- try to extinguish the conflict, that is, transfer it from the emotional part to the business, to the calm, so that there is an opportunity to agree;
- you should try to prevent a conflict situation, since it is easier to do this than to look for ways to solve it later;
- resolve the controversial situation "here and now" so as not to aggravate it. Even if this was only partially achieved, the work done opens the door for further positive agreement.
Conflicts in pedagogical activity are a common thing. This is the sphere of communication, interaction, so they are inevitable. The teaching staff of the school, and especially of the kindergarten, mostly consists of females, and they have to "get along" with each other every day. And in addition to internal interactions, there are also conversations with the parents of children, who are not always friendly. Therefore, conflict situations are inevitable, the main thing is that they are not destructive.
