Emotional leadership. The Art of Managing People

2024 Author: Miguel Ramacey | [email protected]. Last modified: 2023-12-17 06:11

Do you want to be a good leader? Then you just need to master the basics of emotional leadership. What it is? A leader is a person who can lead other people and infect them with his idea. It is impossible to manage people without an emotional attitude. Look for all the secrets and techniques of psychological manipulation below.

High self-esteem

A person who is developing emotional leadership should think about their self-esteem. If a person is not self-confident, then she will not be able to earn general approval. A person must understand why people should follow him. If a person does not have the spirit to believe in his own uniqueness, then he will not be able to convince anyone of it. Therefore, a good leader is confident in his inimitability. But here it is necessary to make a reservation. A person should not be arrogant. What is emotional leadership based on? The art of managing people is to be able to speak with any person on an equal footing. Therefore, a person should notask, and if necessary, she will even have to descend to the level of her not the most educated interlocutors.

Do you have self-esteem issues? So, you need to work purposefully to get rid of your complexes. Think about who was able to lower your self-esteem and who should be blamed for the fact that you are not confident enough in yourself? Think of the people who made you feel like this, and then think about why they did it. Perhaps you really were a very modest child as a child, and you were constantly told about it. Realize that now you have grown up and have nothing to do with that shy teenager. Therefore, you should not wind yourself up and think about your imperfection. Having de alt with children's complexes, it will be possible to move on.

Positive attitude

Want to inspire people? What is the mystique of leadership? The development of emotional intelligence in a person begins with a positive attitude. The person who starts their day with a smile will go to bed with it. From a person from whom positive energy comes, I want to communicate. And if a person constantly spoils your mood and talks about his problems, the desire to keep the conversation going will disappear very quickly. Therefore, think twice before complaining about the life of one of your subordinates. Only the closest should know about the weaknesses of the leader. The rest of the people must think that their boss is invincible and impenetrable.

Are you unable to stay in a good mood all the time? Then you will never be able to master emotional leadership. The art of managing people begins with a smile. Take a mirror and work on your perfect smile, which you can illuminate everyone. Let your smile be on duty, but it's still better than meeting people with a sad face. Ideally, you should achieve that state of mind when you don’t have to play positive emotions. You must really radiate positive energy.

Desire to develop

A person who aims to win the trust of others must be superior to those with whom he communicates. Only admiring the leader, you can follow him. Leadership based on emotional intelligence is based on the idolization of a person. In the eyes of ordinary people, a person who strives for self-development, constantly takes refresher courses, or tries something new, always ranks very high. Leaders need to keep that level up all the time. A person can relax, but he should not lose his head. Self-control is another quality of a person that will help a person lead followers.

In Emotional Leadership, Daniel Goleman teaches readers the importance of self-improvement. A person who controls people must always be one step ahead of those individuals who are under her direct control. A person needs to constantly look for new opportunities for development and not lose interest in life. The fuse and energy emanating from a person should inspire everyone around him to new achievements.

Knowsecrets of motivation

In the book "Emotional Leadership" the author says that the person who leads the followers must be a good puppeteer. And in order to develop this skill, a person must know everything about motivation. A person must be able to inspire others to work. A leader needs to understand how motivation works, and he also needs to care about the growth of each individual walking his path. You need to understand that all people are different and it makes no sense to apply the same approach to all personalities. You need to realize a simple thing: in order to achieve something in life, you need to actively communicate with people and get to know their soul. This is the only way to find out where the strings are, which should be pulled at the right time.

Goleman D. in "Emotional Leadership" writes that the secrets of motivation lie in a person's personal desires. But do not assume that the goals of all the people of this planet are very different. All individuals want to be happy. But the path that will lead people to happiness, the leader must offer. A person must motivate his followers to carry out the instructions given to them. In most cases, the way that most managers use works flawlessly. They say that the goal of every employee is to achieve a common goal and make the company successful. And the more each individual will work for the good of the company, the better he will live in the future.

Communication

What is the difference between a person who can win the trust of others, anda person who does not inspire confidence? According to Goleman's Emotional Leadership, a person who has mastered the art of public speaking will have no great difficulty in talking to people. The person will perfectly understand how to present himself, what to say to whom and when to smile. Such self-confidence during a conversation is pleasant to the interlocutor. And a good attitude of the opponent, a compliment said in time or a pleasant affectionate word helps the person to feel the disposition towards the interlocutor. Using these techniques is very simple, but it takes a lot of practice to know what to say and to whom. The better your language works, the easier it will be for you to earn people's trust. Remember that a person always follows only that person who is attractive to him and who attracts with his determination and charisma. Do not show your interlocutor weaknesses or complain about life. No one likes such people who are always whining. To maintain a good opinion of yourself, you need to always be positive and have in stock a few funny jokes or fresh news that you can entertain your interlocutor during a pause.

Sign language

Want to understand how emotional leadership works? Goleman says that gestures play an important role in influencing people. A person must take control of his facial expressions and learn to perfectly control his body. How often do you find yourself surprised or laughing without realizing it? The involuntary reaction seems to be out of control. Nothingsimilar. A person can, by an effort of will, extinguish any emotion, and in return for it put something new. And not only professional actors have such abilities. Anyone can learn sign language and use it to their advantage. The secret of successful leaders is that people know how to adapt to their interlocutors. For example, a good director will never conduct a desk interview. He will seat the candidate on the sofa and sit next to him himself. When speaking, the person will not cross their arms or legs. The person will be calm and relaxed. Such behavior attracts an employee and it will seem to him that he is not talking with the director of a large company, but with his school friend. Carefully study NLP and all the gestures that you need to know. Even if you can't master them perfectly, at least you can see them in others.

Listening

Do you think a good leader can only speak beautifully? Nothing like this. A person who wants to succeed in a leadership position must be able to listen. All leadership is based on this skill. The emotional intelligence of a person can be understood by looking at how well a person shows empathy for others. If a person cannot or does not know how to sympathize, then it will be difficult to find a common language with her. Leaders must have a subtle soul so that they can understand any, even the most imperceptible, fluctuations that occur among their subordinates. And in order to achieve this, you need to be able to listen and hear. Most peopleskip part of the information that the interlocutor conveys to them. Personalities believe that their opponent does not say anything interesting, so at this time you can think about your own.

Emotional leadership involves attentive listening to the interlocutor. A person should delve into the problems of the opponent and sincerely worry about him. Whenever possible, a leader should always suggest the best possible way to solve a problem. If a person can help, then he should do it. Well, if it is impossible to provide help, a person can always sincerely sympathize. And this is sometimes much more important for many than real help in solving problems.

Open-mindedness

Do you want to achieve a lot in life? To do this, you need to professionally learn how to manage people. What is leadership based on? The emotional intelligence of the leader is a big part of the success of the entire enterprise. A leader needs to treat all his subordinates with an open mind. It makes no sense to listen to people's opinions about this or that person. You have to learn to deal with people on your own. But you don't have to trust your opinion completely. When meeting a new person, always think that you have a positive person in front of you, who can potentially become your follower, ally and colleague. It should not be remembered that someone gave a negative review of an opponent. Perhaps people could not get along in character, or perhaps your recommender was in a bad mood, so he could not appreciate all the advantages of his interlocutor. So there is no need to jump to conclusions. The more detached and impartial you will betalking to a person, the more likely you will be to realize what kind of person is in front of you.

The ability to understand the emotional state of a person

What does emotional leadership mean? This is the ability to adapt to the mood of a person. The person unconsciously wants to be understood. For example, when a person is sad, he wants to be caressed and listened to. If he is in a good mood, then he needs to share his joy with others. But not always people can understand what others want from them. If you do not make emotional adjustment for each interlocutor, you will not be able to control a person. People feel deceit, and nobody likes to be deceived. Therefore, try to really feel the life situation of your interlocutor. It will be enough if you sincerely sympathize with a person at least once. He will be able to remember such good treatment with him and next time he will try to curry favor with you.

Playing on people's feelings is not very good, but it is simply impossible to manipulate consciousness in another way. Therefore, you should not prevaricate. If you want a person to do what you need, you should understand and then get into her emotional state. If you fail to do this, then it is unlikely that you will be able to lead the conversation the way you would like.

Emotion control

What does a real leader look like? This is a man who is confident in himself. Such a person always has everything under control. Emotional leadership assumes that a person incan save face in any situation. To do this, you need to master the art of controlling emotions. You need to become impervious to most people. And to avoid being mistaken for a robot, you should openly show your emotions from time to time. But this must be done consciously. If you are now angry with a person, but the person in front of you does not deserve you to take out your anger on her, then keep silent. Sometimes because of their vehemence, many leaders lose their followers. And this directly affects their reputation. Therefore, do not waste your fans' good attitude.

Remember that you can't always please everyone. Therefore, you need to develop your own clear point of view and stick to it. At the same time, you need to be able to listen to others and adequately respond to criticism. Restraint and prudence will help the leader win the trust of the people, as well as give the person in the hands of the strings, for which, at will, the person can pull from time to time.

The ability to admit mistakes

No matter how good a leader is, he can still make mistakes. The main task of a person is to be able to admit his mistakes. Do you think this will make the leader weaker? Nothing like this. Any person learns from his mistakes, and the more of them, the smarter the person will be. So don't be afraid to make mistakes. By making mistakes, one must learn from them. Don't step on the same rake twice. Try to learn from every situation. Be able to hear adequate criticism and respond to it. Notdisregard the opinions of people who know better in one area or another. By gaining knowledge from various sources, you become smarter and more experienced.